Job Description: Business Development Executive 

Job Location: Baner, Pune (WFO)

Experience: 1-2 years

 


Job brief

We are seeking a highly motivated Sales Support Specialist to join our team. In this role, you will play a critical part in providing valuable support to our sales representatives and effectively responding to customer and prospect queries.

The ideal candidate should possess basic experience in sales and customer service, with an understanding of best practices in both areas. You should have the ability to analyze and interpret sales metrics, demonstrating a goal-oriented mindset. Strong teamwork and interpersonal skills are essential for success in this role. By utilizing your expertise, you will contribute to the development and maintenance of positive customer relationships, while ensuring the smooth operation of our sales team. 


Responsibilities

  • Provide troubleshooting assistance for customer sandbox, requirement documents and relevant problems
  • Provide data and guides to help the customer test the system
  • Manage sales tracking tools and report on important information
  • Keep record of sales trends
  • Stay up-to-date with new product and feature launches and ensure sales team is on board
  • Suggest sales process improvements


Requirements and skills

  • Proven work experience as a Sales support specialist or Sales support associate or complete fresher
  • Hands on experience with CRM systems
  • Proficiency with MS Office Suite.
  • In-depth understanding of sales principles and customer service practices
  • Excellent communication skills
  • Analytical and multitasking skills
  • Teamwork and motivational skills


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